Terms of Service

Effective date: July 13, 2026

Welcome! These Terms of Service (“Terms”) are an agreement between you and The Unconventional RD, LLC, a California limited liability company (together with its owners, employees, and contractors, “The Unconventional RD,” “we,” “us,” or “our”).

These Terms govern your use of:

theunconventionalrd.com and any other websites we operate, including the websites where our courses and membership are hosted (together, the “Websites”);
Our free content, including our blog, newsletter, YouTube channel, podcast, free courses, and downloadable resources (“Free Content”);
Our paid programs, including Search Savvy and any other courses, programs, or products we sell (“Paid Programs”); and
The online communities we run (see Section 12).

We refer to all of the above together as the “Services.”

By using the Websites, subscribing to our Free Content, or purchasing a Paid Program, you agree to these Terms. If you don’t agree, please don’t use the Services. You must be at least 18 years old and legally able to enter into a contract to purchase a Paid Program, and you agree to provide true and accurate information when you register or purchase. Agreeing to these Terms electronically (including by checking a box at checkout) has the same legal weight as a signed written contract, and you agree not to challenge their enforceability because they are electronic.

Please also read our Privacy Policy, which explains how we handle your information and is incorporated into these Terms.

Questions? Email us at [email protected].

1. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we’ll update the effective date above and notify you by email and/or a prominent notice on the Websites. Changes apply going forward from their effective date. If you keep using the Services after a change takes effect, that means you accept the updated Terms; if you don’t agree, stop using the Services. For Paid Programs, the terms in effect at the time of your purchase govern that purchase (except where we’re required by law to apply a newer term).

2. Your Account

Some Services require an account. You’re responsible for keeping your login credentials secure and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. We are not responsible for losses caused by stolen or shared credentials.

One person per account. Accounts and logins are for your individual use only. Don’t share your login, purchase on behalf of someone else without telling us, or create accounts for other people. If you’d like a colleague to have access, we’d love for them to enroll themselves. Account sharing is grounds for termination without refund (see Section 20).

3. Free Content

Our blog, newsletter, YouTube videos, podcast, and free courses are provided free of charge for your personal education. These Terms, including the intellectual-property license in Section 10, the disclaimers in Sections 15–17, and the community rules in Section 12, apply to Free Content and to everyone who uses it, whether or not you ever buy anything.

We may modify, pause, or discontinue any Free Content at any time without notice or liability.

4. Purchases and Billing

Payments for Paid Programs are processed by our third-party payment processor (currently Stripe). We don’t store your full payment card details.

Pricing. The price, inclusions, payment options, and any enrollment window for a Paid Program are stated on the applicable sales or checkout page at the time of purchase, and those details are incorporated into your agreement with us. We may change pricing for future purchasers at any time; price changes don’t affect a purchase you’ve already completed. Prices don’t include any applicable taxes, which will be shown at checkout where required.

Accurate information. You agree to provide current, complete billing information and to update it promptly if it changes.

5. Search Savvy Membership — Renewal and Cancellation

This section applies when you purchase the Search Savvy Membership on a renewing basis (e.g., an annual or monthly membership with a renewal fee). If you purchased under a one-time-payment offer (such as a founding-member lifetime offer), Section 6 applies instead.

Clear terms at checkout. Before you purchase, the checkout page will clearly state the renewal price, billing frequency, and how to cancel, and you must affirmatively consent to the renewal terms (e.g., by checking a box). We keep a record of your consent.
Automatic renewal. Your membership renews automatically at the end of each membership term at the then-current renewal price, using your payment method on file, unless you cancel before the renewal date.
Renewal reminder. For annual memberships, we’ll email you a reminder before your renewal date that identifies the membership, the renewal date, the renewal price, and how to cancel.
Price changes. If your renewal price is going to change, we’ll give you clear written notice of the new price and how to cancel at least 7 days (and no more than 30 days) before the change takes effect.
How to cancel. You can cancel online, with no more difficulty than it took to sign up, through your account area on the websit, or by emailing [email protected] from the email address on your account. Cancellation stops future renewal charges. You keep access through the end of the term you’ve already paid for; no prorated refunds are given for the remainder of a term (see Section 8).
What lapsing means. If your membership ends (by cancellation or non-renewal), you lose access to the membership content, community, and live calls at the end of your paid term. Renewal is what keeps access current. The membership is continuously updated, and the renewal fee is what funds that.

6. Founding Rounds, Live Programs, and Lifetime Access

From time to time we may offer enrollment in a live round of a program, where content is created, taught, or updated live during a stated build period, and/or offer lifetime access pricing. When we do, the following applies in addition to the sales-page description:

Live delivery. For a live round, you’re enrolling in a program that is delivered progressively during the build period stated on the sales page. Lessons, templates, and trainings are released as they’re completed, not all at once on day one. Scheduled live calls will be recorded and replays made available, but we don’t guarantee any particular lesson will exist on any particular date within the build period, and the final structure of the curriculum may differ from the outline as we improve it during the build.

What “lifetime access” means. “Lifetime” refers to the lifetime of the program, not your lifetime or ours. If you purchase lifetime access, you get access to the program’s content, including updates and additions made while the program is offered, for as long as we continue to offer the program, at no additional charge. If we ever discontinue or fundamentally retire the program, we’ll give you at least 90 days’ notice and a reasonable opportunity to download the downloadable materials before access ends. Lifetime access is personal to you and can’t be transferred, resold, or shared.

What lifetime access doesn’t include. Lifetime access covers program content; it does not obligate us to run live calls forever, maintain any particular third-party platform (e.g., a specific community platform), or include future programs sold separately.

Community platform changes. Our communities currently live on third-party platforms (see Section 12). We may move a community to a different platform, and that is not a discontinuation of the program.

Termination for cause. Lifetime access, like all access, is conditioned on following these Terms. If your access is terminated for a violation (e.g., account sharing or redistributing our materials), your access ends without refund (Section 20).

7. Payment Plans

If we offer a payment plan (e.g., monthly installments) as an alternative to paying in full:

A payment plan is not a subscription. It is an installment commitment to the full purchase price of the program, split into scheduled payments for your convenience. You are agreeing to pay the total price. You can’t cancel a payment plan partway through to avoid the remaining installments while having received access to the program.
Failed payments. If an installment payment fails, we’ll notify you and retry the charge. If payment remains outstanding after a reasonable cure period, we may suspend your access until your balance is current, and/or declare the remaining balance due. Access is restored when the account is brought current.
Early payoff. You may pay off a remaining balance early at any time by contacting [email protected].

8. Refunds

Our refund policy is stated here and on the applicable checkout page. If a specific offer’s sales page states a different refund policy, the sales page controls for that offer.

All sales are final. Because our Paid Programs provide immediate access to digital content, templates, and community, we do not offer refunds. Please review the sales page carefully and email [email protected] with any questions before you purchase. By completing a purchase, you acknowledge that you are receiving immediate access to digital content and that all payments are non-refundable.
Payment plans. Choosing a payment plan doesn’t change this policy: installments are a commitment to the full purchase price (Section 7), and stopping payments partway through does not operate as a cancellation or refund. Remaining balances stay due.
Membership renewals: Renewal payments are non-refundable. To avoid a renewal charge, cancel before your renewal date (Section 5). If you believe a renewal was charged in error, contact us within 14 days and we’ll review it in good faith.
Billing errors. This policy covers change-of-mind and non-use; it doesn’t apply to genuine billing errors. If you were double-charged, charged after a completed cancellation, or charged the wrong amount, contact us and we’ll correct it promptly.
No prorated refunds. We don’t provide prorated refunds for unused time in a membership term or for content you didn’t consume.
Free Content costs nothing, so there’s nothing to refund, but you can unsubscribe from the newsletter at any time via the link in any email.

Nothing in this section limits any non-waivable rights you may have under the consumer-protection laws of your place of residence.

9. Chargebacks

If you believe a charge is incorrect, please contact us first at [email protected]. Most billing issues are fixed within one business day. Initiating a chargeback on a valid charge, instead of using the refund process above, is a violation of these Terms; we may suspend or terminate access while a chargeback on a valid charge is pending and may dispute it with documentation of your purchase, consent, and usage.

10. Your License to Our Materials

This section covers what you may do with our content. Section 11 covers what you may not.

Paid Program materials. When you purchase a Paid Program, we grant you a limited, non-exclusive, non-transferable license to access and use the program’s content (lessons, videos, templates, checklists, swipe files, prompts, workflows, and other materials (“Program Materials”)) for your personal education and for use in your own business. Specifically, you may:

Implement the strategies, systems, and workflows taught in the Program Materials in your own business;
Adapt and use the templates, checklists, prompts, email sequences, and similar working files to create your own content, emails, funnels, and business assets, and publish or sell what you create with them (your finished blog post, your email sequence, your funnel, etc… those outputs are yours); and
Download materials we make downloadable, for your own use.

What the license doesn’t allow. The Program Materials themselves stay ours. You may not resell, share, publish, or redistribute the Program Materials (in original or adapted form); teach or repackage them as your own course, program, template pack, or client deliverable; share your login or the materials with non-members; or use the Program Materials to build a competing product. “Use the templates to build your business” — yes. “Hand the templates to your audience, clients, or students” — no.

Free Content. You may read, watch, share links to, and quote brief excerpts of our Free Content with attribution and a link back. You may print Free Content for personal, non-commercial use, including for use in teaching, provided proper attribution is given. You may not republish Free Content in full, paywall it, or pass it off as your own.

Linking. You’re welcome to link to our Websites, as long as the link doesn’t imply sponsorship or endorsement we haven’t given. You may not frame or inline-embed our content inside another site or service without written permission.

11. Our Intellectual Property and Prohibited Uses

All content on the Websites and in the Services (text, videos, graphics, courses, frameworks, templates, and trademarks) is owned by or licensed to The Unconventional RD, LLC and protected by copyright, trademark, and other intellectual-property laws. Except for the licenses granted in Section 10, all rights are reserved.

You agree not to:

copy, scrape, crawl, or bulk-download content from the Websites or Services;
use our content, in whole or in part, to train, fine-tune, or ground any artificial-intelligence or machine-learning model or product, or ingest it into any dataset for those purposes, whether directly or through a third-party tool;
circumvent access controls, paywalls, or membership gates;
use the Services to build a competing course, membership, or dataset;
interfere with the operation or security of the Websites; or
use the Services for anything unlawful.

This restriction doesn’t prohibit you from using AI tools in the ordinary course of implementing what we teach — for example, using our prompts and templates with AI assistants for your own business, as permitted by Section 10. It prohibits using our content to build, train, or power AI products or datasets.

We will enforce our intellectual-property rights to the fullest extent of the law.

12. Communities

We run private online communities, currently hosted on Facebook, including The Unconventional RD Community (our free group) and our students-only community for members and alumni of our paid programs. Communities hosted on a third-party platform are also governed by that platform’s own terms and privacy policy — read those too.

By participating in any of our communities, you agree to:

Follow the group guidelines posted in the community (including any no-promotion policy);
Not post content that is abusive, defamatory, prejudiced, unlawful, infringing, or that contains malware or harmful material; and
Respect that anything you post can be seen by other group members. We make no guarantees of privacy for anything shared in a community. Be thoughtful about what personal or business information you share. You are solely responsible for it.

We may remove content or remove, block, or ban any member from a community at any time, with or without notice, at our discretion. We don’t endorse and aren’t liable for content or advice posted by community members. Volunteer or appointed admins and moderators are not spokespersons for The Unconventional RD, LLC, and their views are their own. We may move a community to a different platform at our discretion.

13. Your Submissions

If you submit content to us or post it in our Services (comments, community posts, testimonials, feedback, questions, case-study details) you keep ownership of your content, but you grant us a worldwide, royalty-free, perpetual license to use, copy, distribute, publicly display, post to social media, reproduce, translate, edit, and reformat it in our business, and to identify you by name and likeness as its author, without compensation. We’re not obligated to use any submission, and we may remove submissions at our discretion.

If you’d prefer a specific testimonial or win not be used publicly, tell us at [email protected] and we’ll honor it going forward.

You’re responsible for what you submit: you agree your submissions don’t violate anyone’s copyright, trademark, privacy, or other rights, and don’t contain confidential information you’re not free to share. Comments and posts are not private, and we aren’t obligated to respond to or compensate anyone for them. We may disclose identifying information about a poster when required by law, in response to legal process, or in connection with a third party’s infringement complaint, and you waive any claims against us arising from such lawful disclosures. While we review community content regularly, we’re under no obligation to remove objectionable material on any particular timeline and aren’t liable for other users’ violations.

14. Third-Party Links, Tools, Affiliate Disclosure, and Reviews

Third-party links and tools. The Services reference and link to third-party websites, tools, and services (for example, the email, analytics, and website tools we teach with). We don’t control them and aren’t responsible for their availability, content, pricing, or practices, or for any loss arising from your use of them. Implementing what we teach may require you to purchase third-party tools at your own expense; those purchases are between you and the vendor.

Affiliate links. Some links are affiliate links, meaning we may earn a commission at no additional cost to you if you purchase through them. We only enter affiliate relationships for products we genuinely believe provide value, and we disclose affiliate relationships clearly.

Reviews. When we review products or services, the review reflects the author’s honest opinion and is not bought by free or discounted access; any incentives are disclosed. Always do your own research before purchasing anything.

15. Testimonials and Earnings Disclaimer

Testimonials on the Websites are real statements from real customers, truthfully presented. They describe those customers’ specific experiences and results, which are not typical and not guaranteed. Where we share member results or our own revenue history, those figures are accurate for the person and period described and are historical facts, not projections of what you will earn.

Earnings. We make no earnings claims, promises, or guarantees. Your results depend on many factors outside our control, including your niche, experience, effort, consistency, market conditions, and more. Some people who buy education never implement it and get no results at all. There is no guarantee you will make any income, and you accept that any business involves risk, including the risk that you earn nothing. You are solely responsible for your business decisions and their outcomes, and you agree we are not liable for the success or failure of your business.

16. No Professional Advice

The Services are for educational and informational purposes only. Nothing in the Services is, or should be construed as, legal, financial, tax, accounting, medical, or other professional advice.

We may discuss legal, financial, tax, or health-related topics as they relate to running an online business, and we (and our guests) may hold professional credentials, but we are not acting as your attorney, accountant, financial advisor, physician, or dietitian, and no professional-client relationship is created by your use of the Services. Laws, regulations, and best practices vary by state and situation and change over time. Before acting on anything you learn from the Services, consult a licensed professional who knows your specific circumstances. Neither we nor our guest speakers, contributors, or consultants are liable for errors or omissions in the Services or for damages arising from your decision not to seek individualized professional advice.

17. Disclaimers; Services Provided “As Is”

The Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law. We don’t warrant that the Services will be uninterrupted, error-free, accurate, timely, or reliable, though we correct errors when we find them.

We are not liable for interruptions caused by emergency maintenance, natural disasters, platform or hosting outages, third-party service failures (including email, hosting, community, and payment platforms), or other events beyond our reasonable control. We may modify the Services over time, including updating, replacing, or retiring individual lessons or features, and, except as expressly stated in Section 6, we aren’t liable for changes to or discontinuation of any part of the Services. Content downloaded from the Services is obtained at your own discretion and risk.

Some content includes contributions from guests who are not affiliated with The Unconventional RD, LLC. We make no claims as to the accuracy of guest advice. Guest contributors grant us the rights to their contributed content.

18. Limitation of Liability

To the fullest extent permitted by law: (a) in no event will we be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, lost revenue, lost leads or sales, lost data, or loss of goodwill, arising out of or relating to the Services, even if we’ve been advised of the possibility; and (b) our total aggregate liability for all claims arising out of or relating to the Services will not exceed the amount you paid us for the Service giving rise to the claim in the twelve (12) months before the event giving rise to the claim.

Some jurisdictions don’t allow certain limitations of liability, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law.

19. Indemnification

You agree to indemnify, defend, and hold harmless The Unconventional RD, LLC and its owners, employees, and contractors from and against third-party claims, losses, damages, judgments, and expenses (including reasonable attorneys’ fees) arising from: (a) your use of the Services in violation of these Terms; (b) your submissions or community posts; (c) your violation of any law or third-party right; or (d) your business activities, including content you publish and products or services you sell.

20. Termination

You may stop using the Services at any time; paid access is governed by Sections 5–8. We may suspend or terminate your access to any or all of the Services (including communities) if you materially violate these Terms, including account sharing, redistribution of Program Materials, chargeback abuse, or abusive conduct in our communities, or if required by law. Where practical, we’ll notify you and give you a chance to cure a fixable violation; for serious violations (e.g., redistributing paid materials), we may terminate immediately. Termination for cause does not entitle you to a refund. Sections that by their nature should survive termination (including 10–11, 13, 15–19, and 21–22) survive.

We also reserve the right to refuse service to anyone, at any time, subject to applicable law and to refunding any unearned amounts paid for Services not yet delivered.

21. Dispute Resolution; Governing Law

Talk to us first. Before filing any formal claim, you agree to email [email protected] with a description of the dispute and give us 30 days to work it out with you informally. Most disputes never need to go further.

Binding arbitration. Any dispute arising out of or relating to these Terms or the Services that isn’t resolved informally will be resolved by binding arbitration, held in Alameda County, California, or conducted remotely at your election. Judgment on the award may be entered in any court of competent jurisdiction. You and we each waive the right to a jury trial.

Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive relief in court for infringement or misuse of intellectual property.

Class-action waiver. All disputes will be resolved on an individual basis only. Neither you nor we may bring a claim as a plaintiff or class member in a class, consolidated, or representative action. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) may proceed in court.

Opt-out. You may opt out of this arbitration agreement by emailing [email protected] within 30 days of first accepting these Terms, with your name and a statement that you opt out of arbitration.

Governing law and venue. These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Alameda County, California, and you consent to their jurisdiction.

22. Copyright Complaints (DMCA)

We respect intellectual-property rights and expect users to do the same. If you believe content on the Services infringes your copyright, send a notice to [email protected] including: (a) identification of the copyrighted work; (b) the location of the allegedly infringing material; (c) your contact information; (d) a good-faith statement that the use is unauthorized; (e) a statement, under penalty of perjury, that your notice is accurate and you’re authorized to act; and (f) your physical or electronic signature. We may remove allegedly infringing content and terminate repeat infringers.

23. General Terms

Entire agreement. These Terms, the Privacy Policy, and the offer-specific terms on the applicable sales/checkout page are the entire agreement between you and us regarding the Services, and supersede all prior terms (including any earlier terms of service published on theunconventionalrd.com or theunconventionalrdbb.com).
Order of precedence. If an offer-specific sales/checkout page conflicts with these Terms for that offer, the sales/checkout page controls.
Severability. If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary (or severed), and the rest of the Terms remain in effect.
No waiver. Our failure to enforce a provision isn’t a waiver of our right to enforce it later.
Assignment. You may not assign these Terms or your access. We may assign these Terms in connection with a merger, acquisition, or sale of the business; your paid access survives any such assignment.
Force majeure. Neither party is liable for delay or failure to perform caused by events beyond its reasonable control (natural disasters, outages, epidemics, acts of government, etc.), except for payment obligations.
Electronic communications. By purchasing or subscribing, you consent to receive communications from us electronically at the email you provide, including transactional and account emails. Marketing emails always include an unsubscribe link; unsubscribing from marketing doesn’t stop transactional emails about your account or purchases.
No relationship. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and us.
Headings are for convenience only.

24. Contact

The Unconventional RD, LLC
3705 W. Pico Blvd
Los Angeles, CA 90019
[email protected]