Effective date: July 14th, 2026.
This Privacy Policy explains how The Unconventional RD, LLC (“we,” “us,” “our”) collects, uses, shares, and protects your information when you use our websites — including theunconventionalrd.com and the websites where our courses and membership are hosted — our newsletter, our free and paid programs, and our online communities (together, the “Services”).
This Policy is incorporated into our Terms of Service. By using the Services, you agree to this Policy. If we make material changes, we’ll update the effective date above and notify you by email and/or a notice on the website.
Questions, or want to exercise any of the rights below? Email [email protected]. We’re a small business, so a real human reads these.
1. Information We Collect
Information you give us:
- Contact and account info — name, email address, password, and profile details when you subscribe to the newsletter, download a free resource, create an account, or enroll in a program.
- Purchase info — billing name, address, and payment details when you buy something. We never see or store your full card number — payments are processed by Stripe, which handles your card data under its own privacy policy.
- Communications — emails you send us, messages submitted through our contact forms (stored on our site and emailed to us), survey responses, support requests, and testimonials or feedback you share.
- Community and course activity — comments, posts, questions, and content you submit in our communities or member areas; your course progress (lessons completed, quiz results) so you can pick up where you left off; and your participation in live calls (see Section 6).
- Affiliate program data — if you join our affiliate program: your name, email, website, payout details, and tax information where required for commission reporting.
Information collected automatically:
- Usage and device data — IP address, browser and device type, pages viewed, how you arrived, and how you navigate the site, collected via cookies and similar technologies (Section 4); and searches you run in our site’s search bar, which are logged on our own server (by the Relevanssi search plugin) to improve search results. We treat this as personal information where the law does.
- Email engagement — our email platform records opens, clicks, and similar engagement so we can send you less, not more (e.g., cleaning inactive subscribers).
Information from third parties:
- If you buy a product we’re an affiliate for, the seller may notify us of the sale, sometimes including your name or email. We keep that private and don’t share it.
- Our payment processor tells us the outcome of your transactions (succeeded, failed, disputed).
We don’t collect sensitive categories of information (health data, government IDs, precise geolocation), and we ask that you not post them in our communities.
2. How We Use Your Information
- To deliver what you asked for — the newsletter, free downloads, purchases, program access, community membership, and support.
- To run billing: processing payments, installment plans, renewals, and renewal-reminder notices.
- To send you email — transactional email about your account and purchases, and marketing email you can unsubscribe from at any time (Section 5).
- To improve the Services — analyzing (in aggregate) which content and pages are most useful.
- To advertise our own Services — e.g., showing ads to people who visited our site (Section 4). We don’t sell your information to anyone.
- To protect the Services — preventing spam, fraud, and abuse, and enforcing our Terms.
- To comply with law — tax records, legal process, and similar obligations.
If you’re in the EU/UK, our lawful bases are: performance of a contract (delivering what you bought), consent (marketing email, non-essential cookies), legitimate interests (site analytics, service improvement, fraud prevention), and legal obligation (tax and accounting records).
3. Email Marketing
Our newsletter and marketing emails are sent through our email platform (currently Kit), which stores your name, email address, sign-up source, and engagement data on our behalf.
- How you get subscribed. You’re added to our email list when you affirmatively sign up — for the newsletter, a free resource, a webinar, or a purchase. Where you’re in a jurisdiction that requires it (e.g., the EU), we only add you to marketing email with your affirmative consent.
- Unsubscribing is one click — every marketing email has an unsubscribe link at the bottom. Unsubscribing from marketing doesn’t stop transactional emails about your account or purchases (those aren’t marketing).
- Full deletion. Unsubscribing keeps you on a suppression list (so we don’t accidentally re-add you). If you want your data permanently deleted from our email platform instead, email [email protected] and we’ll delete it.
4. Cookies, Analytics, and Advertising
We use cookies and similar technologies for four things:
- Essential operation — login sessions, remembering your preferences, keeping the site secure. These are necessary for the site to work.
- Analytics — we use Google Analytics 4 to understand which pages and posts people visit, where traffic comes from, and how the site is used, so we can make better content (Google’s privacy policy: https://policies.google.com/privacy; opt out at https://tools.google.com/dlpage/gaoptout). Videos and video lessons are hosted with third-party video platforms (currently Vimeo on our course site; see each site’s cookie policy for the current list), which collect viewing statistics under their own privacy policies. Pretty Links records click statistics on our shortened/affiliate links. If you arrive via one of our affiliates’ referral links, our affiliate software (Easy Affiliate, which runs on our own website) sets a cookie so we can credit that affiliate if you make a purchase.
- Advertising — we use the Meta (Facebook) pixel, which collects information about your visit that Meta can use to build advertising audiences. We don’t currently run paid ads; if we do in the future, this data may be used to show ads for our own products to people who have visited our site. We never use it to advertise anyone else’s products. Meta’s privacy policy: https://www.facebook.com/privacy/policy/; you can manage ad personalization in your Facebook ad preferences.
- Offer deadlines — when we run a limited-time offer or evergreen webinar, we use Deadline Funnel to keep deadlines honest. It uses cookies, your IP address, and — if you arrived from one of our emails — your email address to recognize you across visits, browsers, and devices, so your personal deadline stays fixed instead of resetting. We use it because our deadlines are real; the tracking is what makes them enforceable. Deadline Funnel’s privacy policy: https://deadlinefunnel.com/privacy
Your choices: you can accept or decline non-essential cookies via our cookie banner (and change your mind any time via the cookie-preferences link in the footer), block or delete cookies in your browser settings, and we honor Global Privacy Control (GPC) browser signals as an opt-out of ad-related sharing where required. Declining cookies may limit some site features (like staying logged in).
Comments and embeds. If you leave a blog comment, we collect the data in the comment form plus your IP address and browser string to block spam, and an anonymized hash of your email may be checked against the Gravatar service (privacy policy: https://automattic.com/privacy/) to display your profile picture. Comments are public. Pages may also include embedded content — YouTube and Vimeo videos, our podcast player (episodes stream from our podcast host’s servers), and posts or share buttons from Facebook, Instagram, X, LinkedIn, Pinterest, and TikTok. Embedded content behaves as if you visited that platform directly: it may set its own cookies and track your interaction under that platform’s privacy policy, not ours. Our cookie banner blocks these embeds until you consent to the relevant category.
Full, always-current cookie inventory: each of our websites maintains its own automatically-updated cookie policy listing the specific services detected on that site — see the Cookie Policy on this site, and the cookie policy linked in the footer of our course site.
5. Who We Share Information With
We do not sell your personal information, and we never share it with third parties for their own marketing. We share it only with:
- Service providers who run our business for us — our payment processor (Stripe), marketing email platform (Kit), transactional email delivery (SendGrid — the service our website uses to send account and billing emails like receipts and renewal reminders), website hosting, our course and membership platform (LearnDash and MemberPress — both run on our own website, so your course data stays on our servers), analytics (Google), scheduling tools (Acuity — used for booking calls, e.g., podcast guests), video and webinar tools, offer-deadline tools (Deadline Funnel — see Section 4), affiliate program software (Easy Affiliate — runs on our own website; commission payouts go through our payment providers), private podcast feeds (Hello Audio — receives members’ names and emails to create, and revoke, each member’s personal feed of member-call replays, and records listening activity on that feed), automation tools (Zapier — moves data between the services above on our instructions, e.g., syncing membership status to Hello Audio), business records and internal operations (Google Workspace), and customer support tools. They process your data on our instructions, for our purposes.
- Advertising platforms — solely as described in Section 4 (Meta pixel data, usable only to advertise our own Services). Depending on your state’s law, this pixel use may count as “sharing” for targeted advertising — the cookie banner and GPC (Section 4) are your opt-out.
- Community platforms — our communities currently run on Facebook; anything you do there is also governed by Meta’s own terms and privacy policy.
- AI-assisted tools — like most modern businesses, some of our internal tools (e.g., transcription of calls, content and support workflows) use AI service providers as processors. We use business-grade services and don’t permit them to train public models on your personal information.
- Legal and safety — when required by law, legal process, or to protect our rights, users, or the public.
- Business transfers — if the business is reorganized, merged, or sold, your information may transfer to the successor, who must honor this Policy’s commitments.
6. Communities, Live Calls, and Public Content
- Anything you post in our communities or blog comments is visible to other members or the public. We’re not responsible for what other members or third parties do with information you choose to post. Share thoughtfully.
- Live calls are recorded. Member calls (e.g., monthly office hours) are recorded, and replays — which may include your name, voice, face, and questions — are made available to other members, including through a private members-only podcast feed (see Section 5). If you’d rather not appear, keep your camera off and ask questions via chat or in advance, or ask us to trim something from a replay at [email protected].
- Testimonials are used publicly only as described in our Terms of Service; tell us any time if you’d prefer a specific win or testimonial not be used going forward.
7. How Long We Keep Information
We keep personal information only as long as we need it for the purposes above:
- Email list data — until you unsubscribe (suppression entry retained) or request deletion.
- Customer and purchase records — for the life of your program access, plus the period required for tax, accounting, and dispute purposes.
- Blog comments — retained while published, so comment threads stay intact; you can request removal of yours.
- Analytics data — retained per our analytics configuration, in aggregate form.
When information is no longer needed, we delete or de-identify it.
8. How We Protect Information
We use reasonable technical and administrative safeguards: HTTPS/SSL across our sites, login protections, access limited to those who need it, and reputable vendors with their own strong security practices (e.g., Stripe is PCI-DSS certified; we never hold your card number). No system is 100% secure, so we can’t guarantee absolute security, but we work with providers whose entire business depends on getting this right.
9. International Visitors and Data Transfers
We’re a US business and process data in the United States. If you use the Services from outside the US, your information will be transferred to and processed in the US. Where required for EU/UK personal data, we rely on our service providers’ participation in the EU–US Data Privacy Framework and/or Standard Contractual Clauses.
10. Your Rights and Choices
We extend these rights to everyone, regardless of where you live:
- Access — ask for a copy of the personal data we hold about you.
- Correction — ask us to fix inaccurate information.
- Deletion — ask us to delete your personal data. (We may keep what the law requires us to keep — e.g., tax records of purchases — and we’ll tell you if so.)
- Marketing opt-out — unsubscribe from any marketing email, any time, in one click.
- Cookie/ad opt-out — via the cookie banner, browser settings, and GPC (Section 4).
To exercise any of these, email [email protected] from the address associated with your data (or with enough info for us to verify it’s you). We’ll respond within the time required by your jurisdiction’s law, and in any case within 45 days. You won’t be discriminated against for exercising your rights. If you’re in the EU/UK, you also have the right to object to or restrict certain processing, the right to data portability, and the right to lodge a complaint with your local supervisory authority.
California residents: if you’re under 18 and have posted content on our Services, you may request its removal (California’s “eraser” law) at [email protected]. Removal from our Services doesn’t guarantee removal from the wider web (archives, search engines, copies made by others).
11. Children
The Services are for adults building businesses. They’re not directed to children under 13, and we don’t knowingly collect personal information from children under 13. Children under 13 may not create accounts, subscribe, purchase, or comment. If you believe we’ve collected information from a child under 13, email [email protected] and we’ll delete it promptly.
12. Data Breaches
If a data breach affects your personal information, we’ll notify you and the relevant authorities as required by applicable law, without undue delay, and tell you what we know about what happened and what we’re doing about it.
13. Changes to This Policy
We’ll post updates here with a new effective date, and notify you of material changes by email and/or a site notice. Your continued use of the Services after a change takes effect means you accept the updated Policy.
14. Contact
The Unconventional RD, LLC 3705 W. Pico Blvd Los Angeles, CA 90019 [email protected] (323) 538-3995